Telecoms Infrastructure Provider

Case Study

A leading telecommunications company with critical infrastructure vital to millions of people and machines. Their customers range from mobile network operators to major broadcasters and utility companies.

Focus

Transformation velocity

Operational efficiency

Program portfolio management

Situation

The speed of infrastructure site roll-out was not keeping pace with contractual commitments and damaging key client relationships.

Challenges

A Mentor Program Audit identified poor linkage between currently running programs and the defined business objectives.

Limited ability to scale and a lack of operational experience were having an adverse effect on the delivery function. A long-established organisational culture was preventing the company from managing a speedy transformation.

What we did

The recovery process was directly managed by a Mentor team fully integrated into the client’s organisation.

The revitalised delivery plan focused on organisational redesign to industrialise delivery capability. End-to-end operating processes were redefined; new business-critical tools and systems developed and implemented to deliver the desired benefits.

Results

Accelerated site delivery
from 100 to 350 sites per month

Services used

INDEPENDENT PROGRAM AUDIT

PROGRAM SETUP

TURNKEY PROGRAM DELIVERY & RESCUE

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Delivering Results

Mentor believe in trust and transparency. We are proud of the confidence clients place in us to help with the delivery of their most complex business-critical initiatives.

Take a look at our telecoms infrastructure provider case study.

Read here: https://mentoreurope.com/resources/blogs/program-failures-a-tongue-in-cheek-guide-for-ceos/

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